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Do you have a concern? Is there a problem with your order? Do you have a question about our products? Or maybe you just want to give us a compliment? No matter what, we will always have an open ear for you! Just fill out the form and we will get back to you as soon as possible.


PS: You may want to check our FAQ page before filling out this form. Also, feel free to write us directly at You can also send us a mail to: Pala Health GmbH, Friedrichstraße 123, 10117 Berlin.


We are convinced that you will love Everjump. However, if you are not 100% satisfied with your order, we will refund the full purchase price. This guarantee is valid for all products for up to 30 days after delivery.